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Jul
13
Holiday Support
Posted by Jon Viscott on 13 July 2014 06:10 PM

Limited Support will be provided from Friday July 18th - Monday August 4th 2014.

Please plan any newsletters or updates accordingly before July 17th.


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Jul
3
Miva Merchant Licensing Changes
Posted by Jon Viscott on 03 July 2014 05:36 PM

Effective August 1st, 2014

Miva Merchant has changed the licensing agreement for the Miva Merchant shopping cart software. There will be a $100.00 per month license fee added to your existing hosting plan. Active Miva Merchant accounts will be billed an additional $100.00 monthly with your maintenance agreement.


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Apr
23
Miva Merchant 5.5 PR 8 Update 9
Posted by Jon Viscott on 23 April 2013 09:57 AM

New Features

NEW MODULE: Shop As Customer

  • Allows Administrative users to view the runtime interface as a Customer. The Administrative user may 'share' an existing shopping session or create a separate session.

Packaging Rules

  • New configuration options on the Packaging Rules screen allow greater control over how Inventory Variants are packaged and what, if any, resolution mechanism is used when the Basket weight and the weight of the Variant part(s) differ.

Shipping Rules

  • Percentage or fixed amount rate adjustments can now be configured on a per-shipping method basis from the Shipping Method Rules tab of the Shipping Rules screen. These adjustments can be used to apply a handling charge to each method.

Shipping Rates

  • USPS Online Rate Calculation (Domestic and International) improvements:
    • The list of shipping methods has been updated to reflect all of the current methods provided by the US Postal Service.
    • A new option allows Online rates to be displayed to shoppers.
    • Label generation can now be disabled to prevent confusion when using Endicia.
    • The previous module-wide handling charge has been migrated to the new Shipping Method Rate Adjustment mechanism so that handling charges can be configured on a per-method basis

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Mar
21
NEW Mail Settings for select accounts
Posted by Jon Viscott on 21 March 2013 07:33 PM

Mail accounts for our Silver and CMS Plans are getting migrated to new servers.

If you are getting server connection errors, change your Incoming and Outgoing Setting as indicated below.

Incoming server (POP3): pop.secureserver.net

Port: 110, 995 (SSL)  110, 995 (SSL)

Outgoing server (SMTP): smtpout.secureserver.net

Port: 80, 3535, 25, 465 (SSL)  80, 3535, 25, 465 (SSL)

Webmail: https://email21.secureserver.net/webmail.php?login=1

If your are experiencing problems with your email not getting sent from your mail program such as Outlook, your ISP may be blocking your outgoing mail port 25. If so try changing the port to 587.


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Dec
30
2013 Holiday Closed Schedule
Posted by Jon Viscott on 30 December 2012 03:27 PM
January 1 New Year's Day
January 21 Martin Luther King, Jr. Day
February 18 Presidents Day
May 27 Memorial Day
July 4-7 Independence Day
September 2 Labor Day
October 14 Columbus Day
November 11 Veterans Day
November 28 - December 1 Thanksgiving Day
December 21 - 25 Christmas
December 26, 2013 - January 1, 2014 New Year's


ONLY Emergency Support will be provided during these dates (Emergency - Site Down).


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Nov
22
Miva Merchant 5.5 PR 8 Update 8
Posted by Jon Viscott on 22 November 2012 12:10 PM

Shipping Changes

UPS CHANGES

  • Due to changes in the way the UPS API supports test-mode registrations, the UPS Developer Kit Registration Wizard no longer supports registration in test mode. It now performs registration in production mode regardless of the configuration of the UPS(R) Online Tools module.

SHIPPING LABEL CHANGES

  • The UPS(R) Online Tools module now supports generation of shipping labels for use with Zebra (and Zebra compatible) thermal label printers.
    • This behavior is controlled by a new option, Use Zebra Thermal Printing. When enabled, shipping labels will be generated in ZPL format.
    • Only 4x6 inch labels are currently supported.
  • The Endicia Shipping Labels module now supports generation of shipping labels for use with Zebra (and Zebra compatible) thermal label printers.
    • This behavior is controlled by a new option, Use Zebra Thermal Printing When Possible. When enabled, supported shipping labels will be generated in ZPL format.
    • Only 4x6 inch labels are currently supported.
    • Endicia does not support generation of all labels in ZPL format.
    • When a label type that does not support ZPL is required, the module will automatically fall back to the configured Non-ZPL Label Image Type. Label types that are known not to support ZPL include:
      • Certified Mail
      • International labels with more than 5 items declared on the customs forms
  • The FedEx Web Services module now supports generation of shipping labels for use with Zebra (and Zebra compatible) thermal label printers.
    • This behavior is controlled by a new option, Use Zebra Thermal Printing. When enabled, shipping labels will be generated in ZPL format.
    • Only 4x6 inch labels are currently supported.
  • The Shipping Label Display screen now supports printing of ZPL-format labels to a ZPL-compatible thermal label printer.
    • Java and a working Java browser plugin are required for thermal label printing.
    • The thermal label printer must be configured in the user's operating system.
    • When a ZPL label is displayed, a drop-down list will appear next to the print button allowing the user to select the printer to be used.
    • The last printer used is remembered as the default for the next time the Shipping Label Display screen is displayed.
  • The Shipping Label Display screen has been improved to support preview of ZPL-format labels by rendering them as PNG images.
    • Label preview requires that the webserver have version 2.0.34 or newer of the GD library with fontconfig support enabled.
    • Proper display of labels is dependent on the Nimbus Sans L and Nimbus Mono L fonts, which are available for free in the urw-fonts package on most platforms.
    • Proper preview is supported for all aspects of the labels generated by the UPS(R) Online Tools, Endicia Shipping Labels and FedEx Web Services modules with the exception of the maxicode barcodes on UPS shipping labels.
    • The preview functionality is completely separate from support for thermal label printing. Even if a site is unable to preview ZPL labels, users will still be able to print them.

Other Changes

  • Validation on the Forgot Password page has been improved in runtime. If a user presses the "Submit" button without entering a login or email address, they will now receive a validation message indicating that there was no input rather than a message stating that information to reset their password was emailed.
  • Newly created stores (and stores which reapply the default frameworks) now use a secure URL for the Forgot Password page by default.

 


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